Overview
What Threadbox is and how the pieces fit together.
Threadbox is an AI customer-support platform. You give an agent knowledge (your website, files, Q&A), optional actions that call your systems, and guardrails. It answers visitors in an embeddable widget, hands off to your team’s inbox when it should, and exposes everything through a REST API and webhooks.
Quickstart
Create an agent, add sources, embed it.
Embed
One script tag. Works on any site.
Actions
Let the agent call your APIs.
Inbox
Escalate to humans and work as a team.
Public API
Chat, conversations, leads and sources.
Webhooks
Push events into your stack.
Everything in the dashboard is available programmatically. Base URL for the public API is https://threadbox.ai/api/public/v1.